22a Marlborough Street SP10 1DQ Andover, Hampshire England
Earn Triple Rewards on 2018 Bikes
Free Click & Collect Free UK Delivery on orders over £50 0% Finance Available Hassle Free 14 Day Returns

Quick Release Recall–3rd October 2015

btbsAdmin | 03/10/2015 13:17:10

 

Our customers may have seen news of a product recall in the cycling press earlier this week. A large number of bikes from numerous brands have been fitted with quick releases that need changing. Of our brands, both Specialized and Giant are affected. Details can be found on this website. Customers should return their bikes to us for checking and warranty work if necessary. Details of the problem can be found here

 http://quickreleaserecall.com/ 

 

In addition Specialized have issued this notice with regards to their bikes;

 

image

Dear Specialized Rider:
Some Specialized bicycles were sold equipped with disc brakes and a front quick
release lever that can come into contact with the front disc brake when left open.
An example of a bicycle with a front quick-release cam lever that is able to be
opened far enough to create this potential contact is shown in Figure 1 below. An
example of a bicycle with a front quick-release cam lever that does not have the
potential for contact with the disc brake is shown in Figure 2. When a quick release
like the one shown in Figure 1 is improperly adjusted or left open on a bicycle which
also has a front disc brake, the quick release lever can become caught in the front
disc brake assembly. If this happens, the front wheel could separate or come to a
sudden stop and the rider could lose control of the bicycle posing a serious risk of
injury.

Fig. 1: Quick-release lever with potential for contact

image
image Fig. 2: Quick-release lever with adequate clearance

Affected Models: Any Specialized bicycle equipped with disc brakes and a front
quick release lever that can contact the disc brake assembly when fully opened is
subject to this recall. Bicycles with front quick-release cam levers that have a clearance
of at least 6 millimeters, which is the width of a #2 pencil, between the edge of
the lever in its most open position and the disc brake rotor are not considered
affected models. If you can pass a #2 pencil between a fully opened quick release
lever and your bike’s disc brake rotor, your bike is not an affected model. For more
information on how to check this, please visit www.quickreleaserecall.com.
What Specialized will do for owners of a recalled bicycle: If you own a bicycle
that is subject to this recall, Specialized will provide you—through your Authorized
Specialized Retailer—a free replacement quick release, including free installation.
We realize this issue will mean time off your bike and pose an inconvenience. In
appreciation for your valuable time, Specialized and your Authorized Specialized
Retailer will offer you a gift .
Please see your local Authorized Specialized Retailer

Giant have advised customers to also visit the website shown above but in addition they have provided details of the specific models that had this part fitted.

 

 

 

 

 

 

 

 

2005
VT 2

2006
XTC LX

2006
Escape M1

2007
XtC 3.5 Disc-UK

2007
XtC 4.5 Disc-UK

2007
XtC W Disc

2008
XtC 2.5 D-GK

2009
ARETE 2

2009
CRS 1.0 D-GK

2009
ESCAPE M0

2009
ESCAPE M1-GK

2009
ESCAPE R1-GK

2009
TALON 0 D-GK

2009
XTC 2

2010
XTC 2

2010
CRS 1.0 D-2GK

2010
CRS 1.0 D-GK

2010
ROAM XR 2

2010
SEEK 1

2010
SEEK 3

2010
TALON 0 D-GK

2011
ESCAPE D-GK

2011
SEEK 1

2011
SEEK 2

 

 

 

 

 

If customers have any doubt regarding this issue , please call into the store with your bike and we will gladly check your quick release for you.